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Delivery Policy

At AFRICA SHOP CENTER, we are committed to delivering your purchases quickly and efficiently. This Delivery Policy outlines the terms and conditions for the shipment and delivery of items purchased from our website.

1. Delivery Options and Timeframes

We offer the following delivery options:

  • Standard Delivery: Orders are typically processed and delivered within 24 hours from the time of order confirmation, depending on the item availability and order volume.
  • Express Delivery: In select areas, we may offer express delivery for an additional fee, which can reduce delivery time. Please check availability during checkout.

Delivery times may vary based on order volume and item availability.

2. Cash on Delivery

We offer a Cash on Delivery (COD) option, allowing you to pay for your purchase at the time of delivery. When choosing COD, please ensure that someone is available at the delivery address to complete payment and receive the item.

3. Free Delivery

We are pleased to offer Free Delivery on all orders. This means no additional shipping costs for standard delivery, regardless of order size or value. Free delivery promotions are automatically applied at checkout.

4. Order Processing

  • Order Confirmation: Once an order is placed, we will send an order confirmation email. Orders are processed as quickly as possible, typically within a few hours.
  • Delivery Confirmation: You will receive a confirmation notification once your order is shipped, including any tracking information if applicable.

5. Failed Deliveries

If delivery cannot be completed due to incorrect address details, lack of response at the delivery location, or other unforeseen issues, we will attempt to contact you to reschedule. Re-delivery fees may apply in certain situations.

6. Delays and Unforeseen Circumstances

While we strive to meet delivery timelines, delays may occasionally occur due to factors beyond our control, such as severe weather or high order volume. We will communicate any known delays and work to deliver your order as soon as possible.